Blog – Page 28

G-Mail Users Will Soon Have To Use New Design

June 26, 2018 by Joseph Martin

Change is coming, and not everyone is happy about it. Recently, Google redesigned its G-mail interface, and since then, they’ve allowed their free users to opt into the new changes. G-Suite users may or may not see the option to try the new interface, depending on whether their administrators have enabled the option and made it visible.

The company just announced that beginning in July, 2018, administrators will be required to give all users the ability to opt into the new interface. Then, sometime in September 2018, all users will be switched to the new interface by default, although the option to switch back to the old interface will be available for approximately one month. After that, the option to use the old interface will vanish, and all G-Suite users will only be able to use G-Mail using the new interface.

The company has not made any official announcement regarding users who have free G-Mail accounts. However, most industry insiders expect that given the timetable outlined above for G-Suite users, free G-Mail users can expect an email or other communication from Google about when the option to use the old interface will be going away for good. Ultimately, Google means for everyone to use their new interface design, and will certainly enforce that.

Google’s handling of the change has been exceptional. Change comes to us all, and in business, sometimes it can descend at a terrifying pace. Only by slowing things down to a more human scale can you give your employees time to adapt and grow accustomed to the coming change.

Kudos to Google for a job well done, and business owners, take note. Change may be inevitable, but it doesn’t have to be scary. Just give your employees time to get used to the idea.

Yahoo Messenger Will Shut Down In July

June 25, 2018 by Joseph Martin

It’s the end of the line for Yahoo Messenger. As of July, it will be no more, marking the end of an era.

The announcement comes just six months after AIM (the old AOL messaging program) was shut down. The first major messaging programs from the early days of the internet will soon be a thing of the past.

Users will have six months to download their chat histories from Yahoo Messenger. If they haven’t gotten what they need by then, they’ll lose their chance forever.

It probably won’t come as a major blow to most people. Although it used to be one of the most popular and widely used communications programs, its popularity has slipped markedly in recent years, to the point that there’s little justification in continuing support for it.

The company had this to say on the matter:

“We know we have many loyal fans who have used Yahoo Messenger since its beginning as one of the first chat apps of its kind. As the communications landscape continues to change over, we’re focusing on building and introducing new, exciting communications tools that better fit consumer needs.”

Currently, the company has no direct replacement for Messenger. The closest match would be a group messaging app called “Yahoo Squirrel,” which is currently in beta. Users interested in the new tool can request an invitation at squirrel.yahoo.com.

For the rest of us, Yahoo Messenger’s loss isn’t likely to cause problems from a business perspective. This, along with Microsoft’s retirement of the venerable MS Paint, serves as a reminder that the internet is growing up. Many of the tools we’ve used and taken for granted for years are now fading away. It’s a brave new world.

Some Private Posts On Facebook May Have Been Exposed

June 24, 2018 by Joseph Martin

Facebook is in hot water again. Recently, the company admitted that while testing a new feature on the site, they inadvertently made public the posts of more than fourteen million users. The incident occurred between May 18th and May 22nd and occurred when Facebook was testing a new “Featured Posts” enhancement.

The goal was that users could selectively make posts visible to everyone. Unfortunately, the error created a situation where any posts users in the test group made were automatically shared to everyone. The company found and corrected the mistake on May 27th, but during the intervening span of days, any posts those users made were set to global visibility. Facebook is currently in the process of contacting the impacted users and asking them to review any posts they made during the impact period.

Chief Privacy Officer Erin Egan had this to say: “To be clear, this bug did not impact anything people had posted before – and they could still choose their audience just as they always have. We’d like to apologize for this mistake.”

Unfortunately, this is not the first time in the recent past that Facebook has gotten into hot water over the mishandling of user data. Earlier this year, Facebook CEO Mark Zuckerberg had to testify before Congress when it came to light that the company acknowledged they had improperly shared private information pertaining to tens of millions of its users with Cambridge Analytica, which used the information in an attempt to influence the most recent presidential election.

Even if you’re not a member of the test group, if you use Facebook and made any posts between May 18th and May 27th when the company fixed the bug, it pays to review your posts just to make sure that their visibility has been properly set.

New InvisiMole Malware Turns Your System Into A Video Camera

June 22, 2018 by Joseph Martin

Another week, another new threat. This time, in the form of a new strain of malware that researchers are calling InvisiMole. The new threat was discovered by researchers at ESET, who found it on a number of hacked computers in Russia and the Ukraine.

While the researchers have yet to trace the software back to the group that developed it, based on the available evidence, the campaign appears to be tightly targeted and highly selective. Only a few dozen computers have been found to be infected, although all impacted systems are both high-profile and high-value.

As for the software itself, it’s a nasty piece of business capable of quietly taking control over an infected system’s video camera and capture audio. This allows them to both see and hear anything going on in the vicinity of the system. Essentially then, InvisiMole turns your computer into a compromised Amazon Echo.

Based on the sophisticated design of the software and the fact that the researchers have yet to be able to trace it back to the source, it’s believed that it has been developed by (or at least in partnership with) an unknown state actor. Although the current campaign is small and highly targeted, given its capabilities, InvisiMole could easily become a much more serious threat.

Even worse, it’s entirely possible that the original developers could lose control of the code, or that some other hacker group could reverse engineer it, causing it to spread far and wide.

Research into the software is still ongoing, and at this point ESET can’t say with certainty how the malicious payload is being delivered to target machines. Of course, at present, there is no antivirus software defense against it. Stay on your guard. You never know who might be watching.

Microsoft Ending Forum Support For Older Operating Systems

June 21, 2018 by Joseph Martin

Big changes are coming from Microsoft starting in July (exact date unknown), and it has potentially dire implications if you’re using some of the company’s older technology.

Microsoft announced that in July, they’ll no longer provide forum-based support for a wide range of products and software, including:

Microsoft Band

Zune

Surface Pro

Surface Pro 2

Surface RT

Surface 2

Microsoft Security Essentials

Internet Explorer 10

Office 2010

Office 2013

Windows 7

Windows 8.1

Windows 8.1 RT

Although the company didn’t cite a specific reason for the change, it seems obvious that this is another move to push people into buying the latest and greatest of the company’s offerings. Unfortunately for them, the announcement has been met with more than a little hostility, and for good reason.

Consider that the company has pledged to continue to support Windows 7 until 2020, and Windows 8.1 (and variants) until 2023. Given that we’re still quite some distance from those EOL dates, closing an important avenue of support for a product the company is still ostensibly supporting seems a bit premature. Nonetheless, there’s no indication at this time that the company has plans to extend the forum support for any of these products beyond July.

In some instances, this won’t prove to be problematic. Few people still use Internet Explorer 10 as anything more than a curiosity, and Zune was never especially popular, so the loss of those forums isn’t likely to cause much backlash. However, in the case of Windows 7 and 8.1, not only has the company pledged support for years to come, but those products are still actively used by a significant minority around the world, and those users aren’t thrilled with the recent announcement.

In any case, given that the company is unlikely to change course, this is all the more reason to make upgrading a priority if you’re still using any of the products mentioned above.

Attackers Targeting Job Seekers Via Listings And Recruitment

June 20, 2018 by Joseph Martin

Cyber-criminals around the world are increasingly focusing their attention on job seekers. According to the security firm Flashpoint, there has been a notable uptick in ploys involving phony job listings that attempt to get job seekers to give up personal information.

Perhaps the biggest surprise is the fact that this is only now becoming a growing threat. After all, from the cyber-criminal’s point of view, it’s low hanging fruit. Job seekers expect that they’ll be asked for all types of personal information when applying for positions, after all.

As long as the criminals take the time to make their offers appear legitimate, most applicants wouldn’t think twice about sending in their resume (complete with physical address and phone number), and then, a bit later in the process, their social security number and other personal and confidential information.

According to Flashpoint analyst David Shear, it’s not just personal information the criminals are after, however. Increasingly, criminals are seeking to engage the services of the people who “apply,” by using them as unwitting money mules, or using them as part of an intricate money laundering scheme.

On top of that, it’s all too easy for the criminal to respond to an applicant’s inquiry with an email containing an attachment (usually a poisoned PDF). Again, since the applicant thinks he (or she) has replied to a legitimate offer for employment, odds are excellent that they’ll open the attachment without hesitation.

At that point, whatever payload the poisoned file contained is installed onto their computer, which can have devastating consequences, depending on the nature of the malware the criminals want to install.

Shear also notes that he and his team have seen an increase in the number of inquiries on the Dark Web asking after compromised business accounts, and offers this explanation as to why: “Attackers want access to business accounts in order to leverage their phony job listings and recruit people who would ultimately participate in fraud without their knowledge.”

All that to say, job seekers beware. It seems that no low is too low where these criminals are concerned.

TicketFly Customer Information May Have Been Hacked

June 20, 2018 by Joseph Martin

Another week, another high-profile data breach, but this one can be filed under “Missed Opportunity.” The site in question is “TicketFly,” which is a web-based event ticket sales website owned by a company called Eventbrite. The TicketFly website was down since May 31st, and the normal homepage had been replaced by an image of Guy Fawkes with the message “Your Security Down I’m Not Sorry.”

The page formerly contained links that pointed to compromised customer information, but those have subsequently been removed by the company, which is still scrambling to recover.

Unfortunately, TicketFly was given every opportunity to avoid the incident altogether. The hacker responsible for taking the site down goes by the handle “IsHakdz,” and claims that he contacted TicketFly, warning them of serious security flaws that would allow a hacker to take control of the site and all of the company’s databases. He asked for 1 Bitcoin to reveal the technical details. When the company failed to respond, he decided to show them he was serious, and did exactly as he claimed he could do.

While you might question the hacker’s actions, his motives seemed pure enough, and the reality is that many companies have “Bug Bounty” programs where they pay researchers who find critical security flaws. The bounty payouts are typically less than a bitcoin, but the idea is the same. Unfortunately, TicketFly didn’t have such a program and even after having been warned of the flaws in their system, they took no meaningful action until the hacker forced them to do so.

While it’s not impossible to envision a scenario in which this hacker would resell the data he was able to get his hands on, the actions of this particular individual seem to point in the opposite direction. Even so, if you’ve made a purchase on the TicketFly database, it’s better to be safe than sorry, and carefully monitor the payment card you used to make the purchase. It goes without saying that you should change your TicketFly password immediately.

Study Shows Employee Satisfaction Is Higher With Technology Improvements

June 18, 2018 by Joseph Martin

A new study recently published by HPE Aruba called “The Right Technologies Unlock The Potential Of The Digital Workplace,” reveals some interesting details about technology in the workplace that’s worth paying attention to.

The study was conducted by collecting feedback from more than seven thousand companies of various sizes around the globe. These were broken broadly into two groups: “Digital Revolutionaries,” which made more and better use of cutting edge technology, and “Digital Laggards” which were slower to adopt the latest and greatest technologies.

The headline statistic is that 51 percent of employees working in companies employing more technology reported greater job satisfaction, and an impressive 72 percent of employees in these companies reported a greater ability to adopt new work-related skills.

Other intriguing statistics include:

31 percent of respondents in the “Digital Laggard” category indicated that tech aided their professional development, compared with 65 percent in the “Digital Revolutionary” category

92 percent of respondents said that more technology would improve the workplace overall

69 percent of respondents indicated a desire to see fully automated equipment in more widespread use in the workplace

Joseph White, the Director of Workplace Strategy, Design and Management at Herman Miller said in a press release:

“No matter the industry, we’re seeing a move toward human-centric places as enterprises strive to meet rapidly changing expectations of how people want to work. This depends upon combining advances in technology -which includes furnishings- with the cognitive sciences to help people engage with work in new ways. This will not only mean singular, premium experiences for individuals, but also the opportunity for organizations to attract and retain the best talent.”

The study notes, however, that cyber security issues remain as challenging as ever. Survey respondents reported lower than average cyber security awareness, which could lead to greater risks and exposure as workplaces become increasingly digitized.

While a small majority (52 percent) of respondents reported thinking about cybersecurity often (daily), fully a quarter have connected to unsecured WiFi and one in five reported using the same passwords across multiple web properties. These are the two most dangerous cybersecurity-related behaviors.

Clearly, increased technology has its risks.

Microsoft Purchases GitHub – What Does This Mean For Open Source?

June 16, 2018 by Joseph Martin

Microsoft just made a big, significant purchase that has raised more than a few eyebrows. They just acquired GitHub for a hefty $7.5 billion.

What makes the purchase interesting and potentially troublesome is that Microsoft is the world’s largest proprietary software company, and GitHub is the world’s largest open source hosting service.

The natural question on everyone’s mind then, is what does this mean for open source? Is it doomed? Is it soon to go the way of the dinosaur, or will Microsoft hold the reins of power loosely and let open source continue to flourish?

Those are fair questions, especially given that GitHub is used by more than 28 million developers around the world, and is home to more than 85 million code repositories. In addition to that, the company was built on Git, which is an open source version control software written by Linus Torvalds (the creator of Linux). Its founders have worked hard to develop innovative workflows that have made the hub easy to use and work with.

The fear is that Microsoft will start strangling those developments and insist that GitHub begin using proprietary Microsoft products. While it’s too early to say for certain, the early indications are encouraging. Microsoft has stated that GitHub will be allowed to retain its status as an “open platform” and its service will continue to be offered for free.

Having said that, there will be some changes, including the fact that Microsoft will be offering integration between its AppCenter mobile testing service and projects hosted on GitHub. This builds on previous collaborations between Microsoft and GitHub. Last year, GitHub announced that they would support Microsoft’s “Git Virtual File System,” which the company designed for enterprise-sized data repositories.

The skeptics are right to be skeptical, but so far, the early indications are positive. Note that it’s not a done deal just yet. The merger is subject to regulatory approval in both the US and the EU.

Microsoft Is Issuing Surface Book 4 Replacements

June 14, 2018 by Joseph Martin

Do you own a Surface Book 4? If you do, you may have been unfortunate enough to get one that suffers from a peculiar screen flickering issue. It’s not known exactly how many Surface Book 4’s have been affected by the issue, but thousands of angry users have been comparing horror stories about it on various discussion forums around the web.

For their part, Microsoft has been very slow to even acknowledge the existence of the issue, even though there are some user videos showing the screen flicker in real time. In addition, there are videos of various crude hacks and workarounds owners have been using to get the screen to behave normally. These have included popping their computers in the freezer or running a hair dryer over them. Even when these “fixes” worked, they only worked for short periods of time.

Finally, the company has officially acknowledged the problem, and have now begun offering to replace the units for anyone dealing with “Flickergate.” Sadly, it’s too little, too late for some frustrated users, who have shelled out an average of $450 to replace the problematic screens on their own.

If you have a Surface Book 4, are dealing with the aggravating screen flicker issue and haven’t replaced it on your own yet, stop by Microsoft’s website and follow the prompts to see if you qualify for a replacement.

Over the past couple of years, Microsoft has done a good job at demonstrating nimbleness and responsiveness to customer complaints, which makes their handling of Flickergate more than a little disappointing. Our hope is that in the months ahead, whatever shape or form the next issue the company faces might be, they’ll return to recent form and be much more responsive than they were this time around.