Business Advice

How Long Before You Experience A Cyber Attack?

October 9, 2018 by Joseph Martin

According to this year’s Traveler’s Risk Index, published by The Traveler’s Indemnity Company, a majority of business owners have a somewhat fatalistic view of hacking and data breaches.

The index includes 52 percent of survey respondents indicating that they believe a cyber-attack is inevitable.

The other statistics in the report paint a grim picture. Here’s a quick overview:

55 percent of business owners say that they have not completed a cyber risk assessment

63 percent say that they have not yet completed a cyber risk assessment on vendors who have access to their data

62 percent indicate that they have not yet developed any kind of business continuity plan, which means they don’t even have the basic outline of the steps they’ll need to take in the face of a successful attack against their company

The number of survey participants saying they have been the victim of a cyber attack has doubled from 10 percent in 2015 to 20 percent in this year’s survey

Yet in spite of this staggering lack of preparation, fully half of all survey respondents say they have cyber insurance.

Tim Francis, the Enterprise Cyber-Lead at Travelers, had this to say about the report:

“Cyber risks carry serious consequences for any business, threatening everything from revenue to operations. These findings reveal some surprising things about how companies view their cyber exposure, their relative confidence in dealing with them and the clear opportunity that exists for them to be better prepared for a cyber-attack.”

It’s a thorny problem, for sure. Most small to medium sized business are strapped for cash and simply can’t dedicate the level of resources they’d like to toward data security.

The good news is that this most recent survey reveals a few simple, low-cost things you could do starting today that would dramatically improve your chances of dealing with a cyber-attack. Given that most people agree it’s inevitable and just a matter of time, that would be an excellent place to start.

Joseph Martin

President & CEO
I hope you enjoyed this article. My mission is to take your stress away from dealing with IT problems. Call (252) 565-1235 or send me a message at our contact us page if you have a question, comment or want help.

An Exploited Website Can Cause Apple Products To Crash

September 28, 2018 by Joseph Martin

Users of Apple tech have a new reason to worry. A security researcher named Sabri Haddouche, who works for an instant messaging app called “Wire,” has published a proof of concept web page. It contains a fatal exploit that can crash and restart iPhones, iPads and any Mac.

Essentially then, the entire Apple ecosystem is vulnerable. Worse, the security flaw can be exploited using nothing more than CSS and HTML code. The flaw resides in Apple’s WebKit, which is its web rendering engine used by all apps and browsers running on Apple’s OS.

Haddouche tested the exploit using Chrome, Microsoft Edge, and the Safari web browser. He got the same result each time using both a MacBook Pro and an iPhone X. Apple users are advised to exercise extreme caution when visiting any web page until a patch can be issued.

The company is currently investigating the issue, and to this point has not given their legions of users a timeframe for a possible fix.

Sadly, this isn’t the first time a flaw like this has been discovered, and it’s unlikely to be the last. If there’s a silver lining, it is that Apple has historically been quick to patch flaws of this kind, and it should be noted that Linux and Windows systems are not affected.

It’s especially worrisome for small business owners, and until Apple gives us a time frame for a fix, your best bet is to steer clear of any websites but those that are business critical, and trusted sites that you know to be safe.

Although the exploit was specifically engineered to crash Apple devices, it’s easy enough to envision a nastier implementation which could critically damage the OS, rendering the device targeted by the attack completely inoperable. Stay vigilant, and stay tuned for a fix to what could be a devastating issue.

Joseph Martin

Popular NAS Device May Easily Be Compromised

September 27, 2018 by Joseph Martin

Western Digital has a big problem, and if you use the company’s “My Cloud” network-attached storage (NAS) storage devices, you’ve got one too. The WD My Cloud service is enormously popular because it’s so convenient, allowing both business owners and individuals to store their files, perform periodic backups, and of course, access their data from anywhere in the world.

Recently, security researchers have discovered an authentication bypass vulnerability that could allow an attacker to gain admin-level control over the device. This means they’d be able to monitor all of the files sent to, opened, or deleted on it, make copies of, or even delete the files found there.

The vulnerability has been given the designation CVE-2018-17153 and is about as serious as it gets. Without going into the technical details, essentially, all a hacker would have to do to take complete control over the device is for the hacker to “tell” the device that he’s an Admin via an uploaded cookie file. The device will accept it with no password required.

When the researchers notified Western Digital of the security flaw, they also released a proof of concept detailing the attack, and disturbingly, it can be executed using just six lines of code.

There is one silver lining in that to make use of the exploit, the hacker would need either local access or an internet connection to a specific WD My Cloud device. But this is a relatively low bar that most any experienced hacker could clear without a trace.

Western Digital has responded quickly, and according to a recent blog post on the company’s website, promises to have a patch that will resolve the issue “within a few weeks.” They also stressed to their customers the importance of ensuring that the firmware on all their products is always up to date and recommended enabling auto updates.

It’s good advice that will simplify your life and ensure you never miss an update, although not always practical for SMBs.

Joseph Martin

Malware Reports Continue To Rise

September 26, 2018 by Joseph Martin

We’ve known for some time now that the next big crisis the internet will have to come to grips with is the dramatic rise of the Internet of Things (IOT).

The problem isn’t with the devices themselves, which are enormously helpful and rapidly growing in their popularity. Rather, it lies in the fact that the overwhelming majority of IoT manufacturers have been notoriously lax when it comes to building even basic security protocols into the goods they make and sell.

The lack of security and the complete absence of any type of security has made the Internet of Things the new “low hanging fruit” of the internet, and hackers have been happy to take advantage of the incredibly easy access.

Kaspersky Lab has recently given us hard numbers to provide a sense of the scope and scale of the problem.

Last year, the company detected a total of 32,615 malware infections on IoT devices. In just the first six months of this year, the company has spotted 121,588 infections on IoT devices, representing a staggering 273 percent increase.

Far and away, the most commonly compromised devices were routers. Behind them were a whole raft of other IoT devices including smart TVs, refrigerators, DVRs, printers, washing machines and more.

Things have gotten so bad that earlier this year, the FBI issued a public service announcement in a bid to warn users of the dangers of unsecured devices.

These can be slaved by hackers to create enormous botnets like the one that brought down the internet on the entire eastern seaboard earlier this year. However, if they are connected to your home or office network, they provide a perfect launchpad for attacks against other network connected devices.

Sadly, manufacturers to this point have shown little interest in beefing up the security of the devices they sell, so the problem is likely to get much worse before it starts getting better.

Joseph Martin

Your Business Email Is Highly Targeted For Attacks

September 25, 2018 by Joseph Martin

There’s a new report out, authored by ProofPoint, and its findings for business are grim.

It’s no secret that businesses of all shapes and sizes are coming under increasing fire from hackers around the world.

Now we have hard data that shows us exactly how big of an increase we’re seeing.

Here are some of the key findings in the report:

Email fraud attacks targeting businesses have increased 25 percent in the last quarter alone

They have increased by a staggering 85 percent from this time last year

Phishing links sent via social media platforms have increased by 30 percent

60 percent of those phishing links specifically targeted individual contributors and lower-level corporate management

23 percent of attacks targeted employees working in operations and production

Incidents of customer support fraud increased by 39 percent, compared to the previous quarter. This increased a whopping 400 percent compared with this time last year

Nick Frost (a co-founder of the Cyber Risk Management Group) had this to say about the disturbing report:

“Key to this is engineering emails and spoofing email addresses to a level of sophistication that fails to alert the recipient that there is anything suspicious about the email. Techniques such as web crawling and web scraping are able to collect and collate key information about an individual that can be used in crafting an email, accompanied by a link (as part of a phishing attack) to an unsuspecting user.

Whilst there are many legitimate web crawlers and many are enabled for business reasons, there may be organizations and individuals that wish for their information not to be collected and shared either for legitimate or adversarial purposes. There are tools that organizations can adopt that prevent or even delay web crawlers.”

Training is the first line of defense here. If you’re not doing it already, you should be holding regular phishing simulations so your employees become adept at spotting them.

Joseph Martin

Tech Support Scammers Are Advertising Online

September 17, 2018 by Joseph Martin

Tech Support scams are nothing new, but they are getting increasingly sophisticated. Worse, tech giants like Google are finding it notoriously difficult to detect them.

A report recently released by the venerable data security firm, Symantec, indicates that tech support scammers are increasingly integrating call optimization into their schemes, which allows them to insert phone numbers into web pages dynamically. Among other things, this allows the scammers to display the phone number of someone who speaks the language of the victim, which makes the whole act more convincing and much more likely to succeed.

In recent years, tech support scams have begun promoting their “services” via ads, where they claim to be legitimate, authorized service centers for companies like Apple, Microsoft, or Dell. The brand recognition and professional presentation combine to put their victims at ease.

They’re so slick and professional, and their “employees” so good at mimicking the employees of legitimate service centers that it can be virtually impossible to tell the real companies from the fake ones.

David Graff, Google’s Director of Global Product Policy had this to say about the matter:

“For many years, we’ve consulted and worked with law enforcement and government agencies to address abuse in this area. As the fraudulent activity takes place off our platform, it’s increasingly difficult to separate the bad actors from the legitimate providers.”

Google is taking steps to try and combat the rising threat. Recently, they’ve made a change to their policy as it relates to tech support companies, only accepting ads from verified third-party support vendors.

Even with this added layer of protection, however, the tech support scam is thriving. Scammers have already begun taking steps to get around the new restrictions by cold-calling their victims. For the most part, this has proved to be a successful tactic for them. However, in at least one instance, where the scammers called the New Zealand Police, it ended quite badly for the criminals.

Joseph Martin

Hacker Requests For Wire Transfers Are Topping Email Scams

September 13, 2018 by Joseph Martin

Business Email Compromise (BEC) attacks are a major threat, costing business nearly three billion dollars a year.

This form of attack primarily targets the C-Suite in order to impersonate them.

In the world of BEC attacks, those that employ requests for wire transfers are almost devastatingly effective.

Asaf Cidon, the Vice President of Content Security at Barracuda Networks, explains why:

“Criminals use business email compromise attacks to obtain access to a business email account and imitate the owner’s identity, in order to defraud the company and its employees, customers, or partners. In most cases, scammers focus efforts on employees with access to company finances or payroll data and other personally identifiable information.”

The attack unfolds when the hacker, pretending to be a company CEO or other high-ranking official requests immediate payment, usually via wire transfer.

Again, per Asaf Cidon:

“The sense of urgency, a request for action, or a financial implication used in BEC schemes tricks targets into falling for the trap. For example, an accountant may receive a fraudulent email request for a wire transfer from the company CEO, which includes a spoofed version of the CEO’s email address and even the CEO’s own email signature.”

According to a 2016 report published by Trend Micro, a successful BEC attack nets the hacker an average of $140,000. Given how easy they are to pull off (and how low-tech), don’t expect this type of attack to show any signs of decline in the foreseeable future.

What makes BEC attacks even more troublesome is the fact that law enforcement officials believe that few attacks of this type are ever reported, and that the losses to business could be up to four times the figure we cited earlier.

Worst of all, these types of attacks appear to be increasing in their frequency. Unfortunately, C-Suite employees are notoriously resistant to basic security training, meaning that there are no easy solutions to this large and growing problem.

Joseph Martin

Most Small Businesses Can’t Recover From Cyber Breaches

September 10, 2018 by Joseph Martin

A new study recently published by Sitchfast Technologies paints a grim picture of the threat landscape for small and medium-sized business. Their key finding? A staggering 60 percent of small businesses that suffer a data breach of any magnitude go out of business within six months. Worse, one business owner in three does not have a plan or safeguards in place to prevent a breach.

The single biggest weak link in the small business landscape is the fact that most employees who work for smaller companies are woefully uneducated about the dangers, how to identify them and how to avoid them. The study noted that among small business employees, more than a third (35 percent ) haven’t changed their passwords in over a year. In addition, 19 percent of small business employees share their passwords with colleagues, with a similar percentage using weak passwords based on personally identifiable information. Put those elements together, and it’s a recipe for disaster.

The authors of the report had this to say on the matter:

“Today’s cyber criminals employ a variety of complex attack methods to exploit business weaknesses and target employees with bad cyber hygiene, whether it’s the CEO or an intern, bypassing the basic security measures most companies have in place.

Until they recognize they are prime targets for hackers and adjust their security strategies, small businesses will continue to fall victim to rampant cyber attacks.”

Unfortunately, there are no easy solutions, but the report clearly points to two areas where you can make immediate improvements:

Currently, 65 percent of small to medium sized businesses have never run a phishing email test.

Only 21 percent of small to medium sized businesses provide cybersecurity training to their employees.

Both of these are incredibly easy to remedy, and if you perform these two simple steps, you’ll be miles ahead of your peers.

Joseph Martin

If You Use Photoshop, Update Immediately

August 28, 2018 by Joseph Martin

Do you use Photoshop? Does anyone who works for you use it? If so, you’ll want to apply the latest security patch immediately.

Two new vulnerabilities were discovered after the release of Adobe’s regularly scheduled August 2018 security patch update. This prompted the company to take the unusual step of releasing an emergency, out-of-band update to correct the issue.

These two newly discovered vulnerabilities (tracked as CVE-2018-12810 and CVE-2018-12811) impact Adobe photoshop CC2017, v18.1.5 and earlier 18.x versions, and Adobe Photoshop CC 2018, v19.1.5 and earlier 19.x versions.

It was discovered and initially reported by Kushal Arvind Shah, a security researcher with FortiGuard Labs. The vulnerabilities allow hackers to exploit a pair of critical memory corruption flaws, which allows a them to remotely execute malicious code on the target user’s machine.

Again, it must be stressed that neither of these issues were addressed by the company’s regularly scheduled patch update released earlier this month. Although if you haven’t yet applied that patch, you should. It addresses a total of eleven different security flaws spread across a number of the company’s products including: Flash Player, Acrobat, Reader, Experience Manager and Creative Cloud.

To get the fix for the Photoshop vulnerabilities, you’ll need to go to the company’s website and download the out of band patch designed specifically to address this issue.

It should be noted that both issues, while having been assigned a severity rating of “Critical,” have only been given a priority rating of three. This suggests that these flaws have not been exploited in the wild. That, however, is simply a matter of time. If members of your creative team employ Photoshop to generate graphics for your business, applying the latest patch should be a top priority. To do anything less is to invite an attack against your business.

Joseph Martin

Fax Machines Might Be Gateway To Next Hacker Attack

August 24, 2018 by Joseph Martin

Nothing bad could possibly happen to your company’s network if the only piece of information the hackers have is your fax number, right?

Unfortunately not, according to recent research by employees at Check Point.

They recently revealed details about not one, but two different REC’s (Remote Code Execution) techniques that exploit flaws in the communications protocols of tens of millions of fax machines spread all over the globe.

If you think the Fax machine has largely gone the way of the dinosaur, think again. Many printers sport “all in one” functionality, which includes both scan and fax functionality, and therein lies the problem. Since these printers are invariably attached to your network, your fax number is a good a way in, since most people don’t even think about it.

Called the “Faxploit,” the new attack type involves a pair of known buffer overflow vulnerabilities, CVE-2018-5925 and CVE-2018-5924, which allows anyone who takes advantage of them to have the ability to execute code remotely.

The researchers who discovered the issue created a proof of concept video demonstrating the attack in action. In their demo, they made use of an HP Officejet Pro 6830 and an OfficeJet Pro 8720, sending an image file with a malicious payload through the phone line. The moment the fax machine receives it, the image is decoded and uploaded into the fax/printer’s memory.

From there, the sky is the limit. Having gained a foothold on the network, what happens next is entirely dependent on the nature of the payload delivered. One thing you can be sure of, however, is that none of the outcomes you can expect will be good.

The researchers point out that there’s nothing special about the two all in one printers they selected, and the vulnerability will work on just about any make or model. Something new to be worried about.

Joseph Martin

How Long Before You Experience A Cyber Attack?

An Exploited Website Can Cause Apple Products To Crash

Popular NAS Device May Easily Be Compromised

Malware Reports Continue To Rise

Your Business Email Is Highly Targeted For Attacks

Tech Support Scammers Are Advertising Online

Hacker Requests For Wire Transfers Are Topping Email Scams

Most Small Businesses Can’t Recover From Cyber Breaches

If You Use Photoshop, Update Immediately

Fax Machines Might Be Gateway To Next Hacker Attack

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