Carolina IT Group welcomes you to your new IT support team. Please download and install our remote management agent.
Schedule your CrowdStrike Installation appoint.
Windows Agent Install
Click link to download: https://carolinaitg.com/terradotta
- This will download a file called citg-terradotta.exe
- Open/run this file.
- The install is ‘silent’ and will only prompt users once for permission to run, no other actions are required.
Mac Agent Install
Click link to download: https://carolinaitg.com/terradotta-mac
- This will download a file called citg-terradotta-mac.zip
- Open/run this file.
- Follow prompts to allow permissions.
- Help page with screenshots (not exact but similar to what you should expect) - https://carolinaitg.com/help/mac-agent-permissions/
Technical Support Issues
If you have any issues, please contact your helpdesk at:
- Helpdesk phone: (252) 565-1565
- Helpdesk email: help@carolinaitg.com (a support ticket will be automatically created.)
